If this is an emergency, please refer to your Homeowner Manual, for the contact information specific to your issue. For example, if this is regarding a water leak, you will find the plumber’s phone number on the Orientation Checklist. You can also contact us at warranty@greencitydev.us.

Filing a claim is now easier than ever!

You can now file a claim from the comfort of your home & on the go while using your mobile device.

Follow the steps below to begin and a warranty representative will contact you within 48hrs.

Upload File
Upload File
Upload File

By submitting your claim, you acknowledge you have received your Homeowners Manual and acknowledge that you read thoroughly before submitting the Warranty Request and Claim Form.

Please be advised that the home warranty provided with the purchase of your home governs our obligations for warranty repairs. All warranty claims are to be submitted using this form.

Once you submit your claim,

 

I. Greencity Development Warranty Department Administrator will review your warranty request submission. The CD property coordinator will provide you with the applicable warranty standard matched to your specific request including non-covered item(5).

 

II. Once your warranty request is approved, covered item(5) are scheduled and GCD Property Coordinator will update you accordingly.

 

III. Until all covered repairs are completed, CD property coordinator will retain all documentation and correspondence related to your warranty requests for the remainder of the homeowner warranty.

Thanks for submitting!

You can expect to hear from one of our representatives to discuss your claim & schedule a repair.

Our office hours are Monday through Friday, 7:30 am to 4:30 pm.

 

Warranty service appointments are typically scheduled Monday through Friday from 8:00 am to 3:00 pm (excluding holidays).

If this is an emergency, please refer to your Homeowner Manual, for the contact information specific to your issue. For example, if this is regarding a water leak, you will find the plumber’s phone number on the Orientation Checklist. You can also contact us at warranty@greencitydev.us.